We help and inspire
Our customers with
Their life on the move

Products available digitally from all refreshed stores.

We are

  • The UK's leading retailer of automotive and cycling products
  • The leading operator in garage servicing and auto repair in the UK
  • Cash generative
  • Focused on sustainable and profitable revenue growth

We have

  • Many brands and product categories which hold number one market positions in the UK
  • Unrivalled scale and national coverage and an agile global sourcing infrastructure
  • Skills in brand management and maximising marketing opportunities
  • A service-based proposition
  • A significant online presence
  • Thousands of amazing colleagues across our business who are knowledgeable experts providing advice and a range of fitting and repair services for our customers

We plan to

  • Maintain our leading core retail and car servicing positions
  • Source the best products and launch exclusive ranges extending the breadth and quality of our product ranges
  • Provide a great customer experience through well-trained, knowledgeable colleagues, good stock availability and improved store environments
  • Provide real value solutions, balancing high-quality products with a competitive combination of range, price, service and product knowledge
  • Create a service-led digital proposition
  • Make Halfords great!

wefit service growth supported by Gears training programme.

"I went into your store in Grimsby last night and spoke with one of your car seat specialists, Alan. I just wanted to say how wonderful he was, so helpful, friendly and informative. I would definitely recommend to my 'mummy' friends that they go to Halfords."

LM, Grimsby

"I had wonderful service when I recently purchased a Boardman cycle from Merthyr Tydfil. Hefin took care of me and I couldn't have asked for a more thorough and professional experience. Hefin was extremely knowledgeable and customer-focused. To be honest, I was quite baffled at the start of the process but all soon became clear with the explanations given by Hefin. He was informative, professional and extremely helpful, all with great humour."

Customer, Merthyr Tydfil

"I would like to say a big, big thank you to Graham who helped me when I had a flat tyre. My whole car was full of Christmas food, including frozen food. As an OAP, I was all on my own and worried but Graham took all the worry from me, inflated my tyre and checked I was OK. He went the extra mile for me."

Customer, Dagenham

Refreshed cycle retail presentation.