Getting into gear

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WE AIM TO DELIVER A SERVICE THAT WOWS EVERYTIME.

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Warmth and personality of refreshed stores brings the offer to life.

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Accelerating our we fit services.

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We Are

  • The UK’s leading retailer of automotive and cycling products
  • The leading operator in garage servicing and auto repair in the UK
  • Cash generative
  • Focused on sustainable and profitable revenue growth
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We Have

  • Many brands and product categories which hold number one market positions in the UK
  • Unrivalled scale and national coverage and an agile global sourcing infrastructure
  • Skills in brand management and maximising marketing opportunities
  • A service-based proposition
  • A significant online presence
  • Thousands of amazing colleagues across our business who are knowledgeable experts providing advice and a range of fitting and repair services for our customer
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We Plan To

  • Maintain our leading core retail and car servicing positions
  • Source the best products and launch exclusive ranges extending the breadth and quality of our product ranges
  • Provide a great customer experience through well-trained, knowledgeable  colleagues, good stock availability and improved store environments
  • Provide real value solutions, balancing high-quality products with a competitive combination of range, price, service and product knowledge
  • Create a service-led digital proposition
  • Make Halfords great!
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Group Highlights

Revenue

+7.9%

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Profit before tax

+2.3%

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Underlying basic
Earnings per share

+4.0%

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Underlying
Ebitda

-2.2%

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Underlying profit
Before tax

+1.1%

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Dividend per
Ordinary share

-16.4%

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Business Model

We work with a number of key partners both inside and outside our business. Our Apollo, Carrera and Boardman ranges are designed in-house and manufactured in factories in the Far East. Our Hong Kong office organises and manages the production lead times and arranges shipments to the UK.

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Chairman's Letter

Chairman's Letter

Our mission is to Help and Inspire our Customers with their Life on the Move. Each element of our strategy, which has the customer at the forefront, has been pursued with vigour in both our Retail and Autocentres businesses.

In May 2013 we set out the Getting into Gear strategy for our Retail business that we would pursue and the growth plans for our Autocentre business. We are now a year into the journey and progress has been very encouraging across a broad front. The ride so far has been exciting, the pace high and the year has been very busy, touching all parts of Halfords.

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